From Student to Professional
My journey through software engineering, customer service excellence, and multilingual communication - bridging technical expertise with human connection.
Journey Video
Watch my journey and introduction only.
Duration: 41 seconds
My Timeline
High School Graduation
Graduated from Saint Mark's School in Alexandria, Egypt. This marked the beginning of my journey toward higher education and my passion for technology.
Russian Language Preparation Year
Dedicated a full year to mastering Russian language skills, preparing for university studies. This experience enhanced my multilingual abilities and cultural adaptability.
Software Engineering Studies
Currently pursuing Bachelor's Degree in Software Engineering at Kazan Federal University. Focusing on full-stack development, system design, and modern programming practices.
Software Development Intern - AI Solutions
Gained hands-on experience in client support, technical troubleshooting, and team collaboration. Developed strong problem-solving skills while working with cutting-edge AI technologies.
Customer Service & Sales Representative
Enhanced customer relationship skills at Nour El Din El Sherif Group (N Auto Express). Mastered sales processes, customer needs assessment, and after-sales support excellence.
Skills & Certifications
Technical Skills
Programming Languages
Frameworks & Tools
Languages & Certifications
Languages
Certifications
- • Customer Service Mastery
- • Agile Project Management - HP LIFE
- • Python Programming - DataCamp
- • Success Mindset - HP LIFE
My Philosophy
"Technology should serve people, not the other way around. My goal is to bridge the gap between complex technical solutions and human needs through clear communication, empathy, and continuous learning."
Let's Connect
I'm always excited to discuss new opportunities, share experiences, or collaborate on interesting projects.