SOFTWARE ENGINEERING STUDENT

Abdelrahman
Elgouhari

FULL-STACK DEVELOPER • IT SUPPORT • CUSTOMER SERVICE

Motivated Software Engineering student with hands-on experience in Full Stack Development, IT Support, and Customer Service. Proven track record in technical support at AI Solutions and customer relations at N Auto Express, with strong multilingual communication skills.

Abdelrahman Elgouhari - Software Engineering Student
ABOUT ME

Software Engineering Student & Customer Service Professional

Currently pursuing my Bachelor's degree in Software Engineering at Kazan Federal University, Russia (2021-2026). I combine technical development skills with proven customer service expertise, having successfully handled client inquiries, technical support, and sales at both AI Solutions and N Auto Express. My multilingual abilities enable effective communication across diverse customer bases.

Languages

Arabic (Native)
English (Fluent)
French (DELF B2)
Russian (Intermediate)
Bridging technical expertise with exceptional customer service and multilingual communication skills.
MORE ABOUT MY JOURNEY
EXPERIENCE

Professional Experience & Education

Intern - AI Solutions

Kazan, Russia

  • • Responded to client inquiries and provided technical support
  • • Collaborated with team members to ensure efficient and timely project delivery
  • • Utilized task-management tools to organize and track work
  • • Strengthened communication and problem-solving skills through customer interactions

Customer Service & Sales Representative

Nour El Din El Sherif Group (N Auto Express) • June 2024 – July 2025

Provided exceptional customer service, identified customer needs, demonstrated vehicle features, negotiated pricing and financing options, and maintained professional relationships with clients while exceeding monthly sales targets.

Bachelor's in Software Engineering

Kazan Federal University, Russia • 2021 – 2026 (Expected)

Comprehensive software engineering curriculum covering programming fundamentals, system design, software architecture, and modern development practices. Completed preparation year in Russian language (2020-2021).

PROJECTS

Featured Projects

E-commerce Platform

E-commerce Platform

Full-stack e-commerce solution with Django backend and Next.js frontend

Django
Next.js
PostgreSQL
CodeLive Demo
Task Management App

Task Management App

Collaborative project management tool with real-time updates

Python
React
WebSocket
CodeLive Demo
Analytics Dashboard

Analytics Dashboard

Real-time data visualization platform with advanced filtering

Django
TypeScript
Chart.js
CodeLive Demo
TECHNICAL & CUSTOMER SERVICE SKILLS

Technologies & Professional Skills

Full Stack Development

Next.js, Django, Python, PostgreSQL

Customer Service

Client Support, Sales, Conflict Resolution, Customer Relations

IT Support

Technical Support, Troubleshooting, System Administration

Multilingual Communication

Arabic, English, French (DELF B2), Russian

Certifications & Professional Skills

Customer Service Mastery
DELF B2 French Certification
Agile Project Management - HP LIFE
Success Mindset - HP LIFE
Introduction Python - DataCamp
Intermediate Python - DataCamp
COLLABORATION

Working with Amazing Teams

Development team collaboration
TEAM • TEAM • TEAM • TEAM • TEAM • TEAM • TEAM • TEAM • TEAM • TEAM
CONTACT

Let's Connect

Email

abdelkab22@gmail.com

WhatsApp

+971 54 353 8680

Telegram

@abdelkab

Location

United Arab Emirates

GET IN TOUCH
abdelkab22@gmail.com
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